New York's Top Rated Water Heater Repair

On average, most homeowners pay from $244 to $576 to repair a water heater. 

Before we start any water heater repair job. We check to see if the water heater is still under manufacturer warranty and let the homeowner know the process to utilize the warranty if it is. At a minimum, most residential water heater manufacturer warranties cover replacement of the tank and parts for up-to six-years from the date the water heater was installed.

Water heater issues can be repaired by a plumber. 

Our water heater repair technician will help you assess the financial value in repairing your old water heater versus replacing it with a new water heater if your existing water heater is out of warranty and needs more costly part replacement.

If you no longer have your water heater installation receipt, they will go off the manufacturer date. But you will need to know the name of the manufacturer, which should be displayed on the water heater.

At a minimum, most residential water heater manufacturer warranties cover replacement of the tank and parts for up-to six-years from the date the water heater was installed.

If your water heater is leaking from the bottom the repair is usually an easy fix and inexpensive. A skilled plumber would typically just need to replace the drain valve and be on their way. 

If the leak is coming from the tank, you may need to replace the water heater. If it’s leaking from anywhere else, chances are that the inside lining of the tank has corroded and will need to be replaced.

The first thing to do is determine where the water is coming from. Check the drain valve located at the bottom of the tank and the entire tank.

The most common residential water heater issues are:

• Water Heater Pilot Will Not Light 
• Water Heater Shuts-Off After Water Heats To Temperature 
• Water Is Spraying from the Water Heater T&P Valve 
• There is a Leak from Water Heater Supply Line 
• Water Heater Expansion Tank Leaking Water 
• Not Getting Hot Enough 
• Hot Water Pressure is Low Throughout House

Here are some reasons why your water heater has stopped working:

Pilot light

This is the most common and easiest issue to fix. Take a look at your owner’s manual and follow the instructions on how to relight it.

Gas line leak

If you own a gas water heater, you might have a leak in the gas line. If it smells like rotten eggs around the water heater, you have a serious problem. Call a plumber immediately.

Damaged heating element

If you are not receiving hot water or water is not hot enough, there is a chance that you will need to replace a heating element in your water heater.

Sediment buildup

As time goes by, water contaminants build up at the bottom of your water heater resulting in limited hot water. If that is the case, we recommend that you clean your water and reduce the temperature of your water heater to 130 degrees.

If your water heater is rusty, you will need to replace the water heater tank.

Thermostat problems

In the case of having water that is not hot enough, you are looking into a thermostat problem. The thermostat might be set too low or it might need to be replaced.

Common causes of this problem are a broken dip tube, sediment buildup in the tank, and malfunctioning heating system.

Broken dip tube

Usually a working dip tube will shoot cold water to the bottom of the tank where it is quickly heated but if it doesn’t shoot to the bottom of the tank the water will not heat up.

Sediment buildup

Water that enters your water heater tank often carries dissolved minerals. The minerals or debris settle at the bottom of the tank so the buildup of debris or minerals makes the water heater less effective at heating water.

Faulty heating system

If your water heater is older than 10-15 years or if you have skipped maintenance such as flushing annually, it could be that there is a problem with the heating system of the water heater.

Our water heater repair technician will help you assess the financial value in repairing your old water heater versus replacing it with a new water heater if your existing water heater is out of warranty and needs more costly part replacement.

Blocked, curved, or damaged thermocouple

This is a part that sits above the pilot. The job of the thermocouple is to keep the gas flowing to the pilot light.  If the thermocouple is damaged or blocked, the pilot will not stay lit. Testing is required to troubleshoot.

Dirty Pilot Tube 

If the thermocouple is not the issue, it’s time to clean out the pilot tube. You can use a needle to clear out the path and test the pilot after.

Flex Tube

This issue is not as common, but if the flex tubing is dinged or broken, the pilot will not receive a steady flow of gas. Adjusting the flex tube or replacing it will take care of the issue.

Main Control Valve

This is the very last resort. It’s extremely unlikely that your main control valve is experiencing some issues but we have seen it happen. If the main control valve is damaged, we will need to replace it in order to fix the issue.